Resources for Oaklanders
Please save this page as a quick reference for important City service contacts and local resources, provided courtesy of Mayor Barbara Lee to help Oakland residents stay informed, supported, and connected.
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City Hall (For Official City of Oakland Requests)
Mayor Barbara Lee’s Office: (510) 238-3141, officeofthemayor@oaklandca.gov
At-Large City Councilmember Rowena Brown: (510) 238-7008, atlarge@oaklandca.gov
District 1 City Councilmember Zac Unger: (510) 238-7001, zunger@oaklandca.gov
District 2 City Councilmember Charlene Wang: TBD
District 3 City Councilmember Carroll Fife: (510) 238-7003, District3@oaklandca.gov
District 4 City Councilmember Janani Ramachandran: (510) 238-7004, District4@oaklandca.gov
District 5 City Councilmember Noel Gallo: (510) 238-7005, Ngallo@oaklandca.gov
District 6 City Council President Kevin Jenkins: (510) 238-7006, District6@oaklandca.gov
District 7 City Councilmember Ken Houston: (510) 238-7007, District7@oaklandca.gov
Find Your City Council District.
City Administrator’s Office: (510) 238-3301, cityadministratorsoffice@oaklandca.gov
City Attorney’s Office: (510) 238-3601
City Auditor’s Office: (510) 238-3378, CityAuditor@oaklandca.gov
City Clerk’s Office: (510) 238-3226, cityclerk@oaklandca.gov
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Emergency & Public Safety
Emergency Response: 911
Non-Emergency Police Number: (510) 777-3333
Oakland Fire Emergency Direct Line: (510) 444-1616
Oakland Fire Non-Emergency: (510) 444-3322
Bay Area Rapid Transit (BART), Emergency Dispatch: (510) 464‑7000 or text 510‑200‑0992; Non‑emergency: 877‑679‑7000
Mobile Assistance Community Responders of Oakland (MACRO) (non-violence and non-criminal service requests): (510) 446-2276, MACRO@oaklandca.gov,
Abandoned Vehicle (on private property or private street): (510) 777-3333, vehicleabatement@oaklandca.gov
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Public Works & Service Requests
Public Works Department: (510) 238-3961
Use Oak311 to report issues like graffiti, illegal dumping, potholes, broken streetlights, flooding, sewer overflows, abandoned vehicles, and damage to City property. Call 311 or (510) 615-5566 for urgent problems or submit a request online here.
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Small Business Support
Business Taxes, Licenses & Permits: (510) 238-3704, BTWebSupport@oaklandca.gov, Website here
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Housing & Tenants Resources
City of Oakland Housing Resource Center: (510) 238-6182, HousingAssistance@oaklandca.gov, Website here
Find a Shelter: 211 or 1-800-799-7233, Website here
Keep Oakland Housed Program (facing crisis such as eviction or 3-day notice): (510) 613-0330
East Bay Community Law Center (Legal Representation): (510) 548-4040
Eviction Defense Center (Legal Representation): (510) 452-4541
Centro Legal De La Raza (Legal Services & Emergency Financial Assistance): (510) 437-1554, tenantsrights@centrolegal.org
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Homeowner Resources
CA Homeowner Mortgage Relief: 1-888-840-2594, info@camortgagerelief.org
Loan Servicing Department (for City of Oakland loans): (510) 238-3794, loanservicing@oaklandca.gov
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Parks, Recreation & Youth Development Resources
City of Oakland Parks, Rec, & Youth Development Department: (510) 238-7275, parksandrecs@oaklandca.gov
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Senior Services
Human Resources Department, Aging and Adult Services: (510) 238-3036
Transportation Services for Seniors.
ASSETS Program (to find work): (510) 238-3535, SeniorsWork@oaklandca.gov
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Library Services
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Victims Rights
National Center for Victims of Crime: 1-800-394-2255
National Domestic Violence Hotline: 1-800-799-7233
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Oakland Unified School District
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Nutrition Assistance
Get Assistance Finding Food: 211, Website here
Alameda County Food Bank Hunger Hotline: (800) 870-3663
Summer Lunch Program: (510) 444-C-I-T-Y
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Additional Community Services & Providers
AC Transit (Customer Service & Lost and Found): (510) 891-4777
Bay Area Rapid Transit (BART), Customer Service & Info: (510) 464‑6000
PG&E: 1 (877) 660-6789
Waste Management: (510) 613-8700
EBMUD – (866) 403-2683
Wilma Chan Highland Hospital: (510) 437-4800